I am embarrassingly fond of Lands' End. Am in fact wearing a pair of their jeans; I own at least three, probably four. Maybe half my casual wardrobe and much of my work wardrobe bear their label. I've bought from them for about twenty years, until two hours ago, when I was pretty dissappointed to see this inside the latest LE Kids Catalog (in fold-out card form):
The Lands' End "Squish-a-Bug" shoe-size chart.
Can someone explain how a company that has such a wonderful, classic, outdoorsy, level-headed reputation decides to promote kids killing bugs for fun?? Yeah, sure, it's a joke. But it's senseless, you know? It reads, in part, "Go on kids, squish the bug!" hahahaha. just closed the wallet.
I also just sent them an email detailing my disappointment. I'll let you know if they write back. And hey, if you're disappointed too, it wouldn't hurt to let them know.
Go to their customer service form and write your comments. When you click on submit, if you have my experience, you will get an error screen. Sadly, another strike. You'll know in a few minutes, though, if they've received it, because they will write you back with a tracking number. I sent multiple forms of the same comments because I thought it was not going through due to the error screen. But they received at least two of these, come to find out. Oh well, I guess they'll see how much this "bugged" me. Roll those eyes, people.
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